A Survival Guide To Overcome Change Saturation In The Fourth Industrial Revolution - Part 2

Jul 23, 2018 | Posted by Andre Low

Hand touching tablet pc, social media concept

In part 1 of this blog, we made a brief and simple attempt to explain how organisations are being forced to transform both in processes and in their technological capabilities to prepare for the Fourth Industrial Revolution. We also shared the challenges and consequences that many organisations are facing when they attempt to implement more change than they can manage without establishing excellent change management capability. We stopped short of providing some answers which we will explore in this post.

Introducing Prosci's Navigational Framework - An Approach To Customise Action For Your Change Portfolio

- credits to Prosci Master Instructor Karen Ball

Step 0: Understand What Is Your "Why" for addressing Change Saturation

Things to consider: 

  • Story - What is your change narrative?
  • Logic - What data supports the cause of your change?
  • Visual - Are you able to help your impacted groups see the benefits and journey of your change?
  • Emotion - Have you understood the underpinning sources of individual and organisational resistance?

Start with your Why

 

 

 

 

 

 

 

 

(Photo Credits: Prosci®)

 

STEP 1: WHAT SO

Step 1a: Scope the Change Saturation

Things to consider:

Portfolio Scope - What is the extent of your portfolio of changes? 

Is it at work group level, departmental level, or enterprise level?

Step 1b: Determine Level of Influence  

Things to consider:

How much of the outcome can you influence?

  • Project selection
  • Project investment
  • Resource decisions
  • Impact group adjustments
  • Milestone timing
  • Stopping or pausing a project
  • Sponsor assignment
  • Strategic alignment
Rate: 1= no/none to 5= complete

Step 1c: Contemplate Resources Available 

Things to consider:

What is available to you in your Change Portfolio Resources?

  • Project management
  • Project portfolio management
  • Change management
  • Change portfolio management
  • Sponsor level for change portfolio management
  • Sponsor engagement for change portfolio management
  • Change portfolio roles and accountability
  • Change portfolio value delivery
Rate: 1= no/none to 5= complete

 

STEP 2: SO WHAT 

Determine position on Change Portfolio Management Scale Plot and...

Change Portfolio Management Scale Plot
(Photo Credits: Prosci®)

follow with course of action: Visualise/Manage/Optimise (VMO)

Scale Plot VMO

 (Photo Credits: Prosci®)

 

STEP 3: NOW WHAT?

Depending on your position on the Change Portfolio Management Scale Plot in Step 2

you may have to...

1) Visualise Your Change Saturation and Collision based on...

VMO Visualise

(Photo Credits: Prosci®)

2) Manage the Portfolio Decision Framework

What to do:

Inform decisions with the view of change saturation

Things to consider:

• Resource decisions (risk, health vs. investment, priority)

• Sponsor saturation and coaching

• Impact group adjustments

• Project and milestone timing

• Economies of scale (efficiency)

3) Optimise: Influence Business Strategy

What to do:

Align with business strategy and influence business activities to minimise change saturation and collision

Things to Consider:

• Project identification, assessment, selection, and timing from the change portfolio perspective

• Aligned sponsor engagement and leadership support

• Integration with the strategy formation process

We must establish clearly that overcoming change saturation is a highly complex and challenging task to achieve, as there are many interdependencies. In this blog, we are briefly sharing the use of the Navigational Framework from Prosci but as all models and frameworks have their limitation in addressing complex issues, it is imperative that our readers recognise that this framework only serves as a guide to the Change Portfolio Management approach. Unless the framework is applied expertly with a structured approach and appropriate set of tools, the likelihood of success is greatly undermined.

Building Strong Change Management Capability Has Strategic Purpose.

Having said that, organisations that learn and establish more holistic and robust change management capability will be more agile and successful at navigating through the Fourth Industrial Revolution. Based on Prosci's 2016 Best Practices research, only less than 14% of the surveyed organisations were at a Change Management Maturity level of 4 or higher. Building a strong enterprise change management capability and integrating it with other capabilities may take a long time and is difficult to achieve. But because of it's complexity,  it also makes it difficult for rival firms to imitate, giving pioneering organisations a significant and sustainable competitive advantage in their industry when they succeed in doing so. According to Prosci's 2018 Best Practices benchmarking report, projects with excellent change management have a 93% rate of achieving business results; a figure that is 6 times higher than projects with no or poor change management.

Change is inevitable and necessary but Change Saturation is not. 

Here are a couple of next steps for you to take:

a. Download your Survival Guide handout and start addressing Change Saturation within your Organisation

This handout is particularly useful for C-suite executives, change leaders and practitioners managing a large change portfolio. 

Download My Survival Guide

b. Register for the ECM Boot Camp

Whether you are a senior leader/executive in management or someone who is tasked to spearhead a centre of excellence, come for the upcoming Prosci Enterprise Change Management Boot Camp and learn the steps required to build enterprise change management capability to better manage your organisation's portfolio of change and reduce the detrimental effects of change saturation. In the bootcamp you are shown how to use Prosci’s Change Management Maturity Model™ to assess the state of your organisation's readiness in handling a large portfolio of changes and to set an improvement goal which can be socialised with the leadership team. Further, you will use Prosci's Project ECM approach to craft a customised, structured and intentional plan to grow the ability of your organisation to successfully deliver ever increasing volumes of change. In short you build a version 1 plan for improved organisational change management capability and capacity.

Next Run: 28 August 2018 (Singapore) 

Register for the Prosci Enterprise Change Management Bootcamp

 


c. Register for Experienced Practitioner Programme

If you are a seasoned change practitioner who is responsible for driving multiple, large and complex change projects, the three day Experienced Practitioner Programme is designed just for you. You'll compare and contrast other change management methodologies as well as explore more advanced change management topics such as Change Portfolio Management and Change Program Management.

Next Run: 10-12 September 2018 (Singapore)

Register for Prosci Experienced Practitioner Training

 

Topics: Business Transformation, Change Saturation, Employee Engagement, Leaders of Change